- Who We Are
- What We Do
Tenant Participation is about tenants getting involved in their housing and communities. Tenant Participation is about tenants taking part in the decision making processes and influencing decisions about how Link runs its business. Link Housing needs the help and advice of our tenants in order to help us run our business, achieve our goals and make the right choices for you as our customer.
There are several ways to get involved with Link housing:
Tenant Advisory Group (TAG)
The tenant advisory group is a way you can have a say in how the organisation responds to your needs. TAG’s are also a forum for tenants to raise issues, discuss options, plan actions and advocate for support to improve their quality of life and that of their neighbours and the broader community. TAG members provide feedback about how Link can improve our services and ensure that decision making at Link Housing is guided by well informed input from existing tenants. You can read our factsheet on involvement in TAG here.
Interested in learning more aout how TAG operates? Have a read of the TAG's term of refeference.
Regional meetings and Block meetings
All Link Housing tenants are invited to attend regular meetings in their area. These meetings offer the opportunity to share ideas, meet other tenants and to be consulted on key issues.
The Tenant Advisory Group, Regional Tenant Groups and Block meetings are a valuable way to ensure Link Housing are responsive to tenants’ needs and that we involve those who use our services in the planning and development processes of the organisation.
Tenants participating in their regional meetings or block meetings can:
If you prefer not to attend meetings, or find it difficult to leave your home, you can take part in the comfort of your own armchair through postal surveys, e-mail surveys or simply choose to be consulted over the telephone. Quite simply these options ensure that you have the opportunity to give Link as your landlord your views and be involved in decisions that are being made that may affect you or your community without the need to leave your own home.
Tenant workshops and forums
Link Housing runs regular workshops and forums for our residents. We try to pick topics that are current and will benefit all our residents. Previous workshops have included healthy eating and how the new Residential Tenancy Act affects you. If you have an area of particular interest or any ideas for future workshops that would benefit Link Housing residents then please contact us.
Recreation/fun day out
Link Housing tries to provide our residents with opportunities to meet their neighbours and get together with other members of their communities. It’s also an opportunity to meet and spend time with Link staff. We have arranged trips to the zoo, picnics in the park and tenant parties. We hope to organise a fun family day as part of our 30 year birthday celebrations. Keep an eye on our website for more details.
Contribute to the newsletter.
We’re always keen to have our residents contribute to the publication of our newsletters. If you would like to contribute an article, write a report or pass on some important information to the greater community, put it in our feedback form here and send it in.
Completing the annual Tenant Satisfaction Survey.
Link Housing carries out an annual Tenant Satisfaction Survey which is sent out to all our tenants. The satisfaction survey provides us with valuable information and feedback on all aspects of the housing services we provide and helps us measure satisfaction levels among tenants across all areas of our work.
Become a member of Link and attend the AGM
All Link Housing tenants are invited to become members of Link Housing and to attend the Annual General Meeting. Membership of Link Housing is not a requirement for tenants or stakeholders - it is available for those who are interested to be part of the governance of Link.
The NSW Tenant Network was started in 2005 to provide more opportunities for people to get involved in their housing and promote effective participation in the community housing sector. Each Housing Association has an elected representative on the Network and membership of the Network is open to all Community Housing tenants.
The aims of the Tenant network are:
You can find out more and download a membership form on the Tenant Network's website at www.communityhousing.org.au/tenantnetwork
Feedback from tenants is vital to our organisations planning and service provision. This information is used to improve service delivery, identify changes to be made and re‐examine aspects of policy and procedure. Link will endeavour to gain feedback in a number of ways including:
FormingLinks – Tenant Engagement & Community Development Strategy and 3 year action plan.
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